Archive for the Category ◊ Puerto Rico ◊

You have to what?
Tuesday, June 07th, 2005 | Author: kevin

Someone left a comment on my post about the Forteleza requiring registration. So I said, why not I’ll bite. Let’s go register. But as the poster also offered, (you really have to appreciate the irony and sarcasm it inspires) you can’t register for the e-Government site on-line. LOL

From the FAQ:

¿Dónde me puedo registrar?
El proceso de registro de datos se llevará acabo en las Colecturías Participantes del Departamento de Hacienda, llamando a la división de Tecnologías de Información Gubernamentales de la Oficina de Gerencia y Presupuesto al (787) 977-9200 o en las Oficinas Regionales de PRFAA en Estados Unidos.

¿Puedo registrarme sin visitar una colecturía? SubirSubir
NO, para proteger su privacidad todo ciudadano tiene que asistir a una colecturía o un centro comercial participante para iniciar el proceso de registro. Luego será el ciudadano el que active este proceso en línea.

Alright, so it is not so stupid. Protecting citizens against identity fraud is serious business, but is there no other way?

UPDATE: I’m still trying to determine whether the Governor’s statements at the Microsoft convention have been publicly announced. There are few news items that look related, but further research is necessary.

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Sometimes it’s just hard to resist
Tuesday, June 07th, 2005 | Author: kevin

Just a simple question for now.

I was reading an article about the Ad Agency Euro RSCG in the Caribbean Business, June 2, 2005. The agency intends to continue their on-going study Prosumer Pulse here in Puerto Rico. The Prosumer is short for “proactive consumer”. This exclusive group represents the leading 20% to 30% of all consumers in the marketplace. If you are familiar with the maven role in Malcolm Gladwell’s The Tipping Point, the prosumer is the same thing.

Anyway, the local branch of this ad agency will study this group here in Puerto Rico. However, according to the article, although globally they have conducted the survey over the Internet, here in Puerto Rico they will use a combination of the Internet and telephone polling. The reason for this is that there is only 20% to 25% Internet penetration of their target market.

So here is my question: “If the prosumer are the leading consumers in the Puerto Rico marketplace, what is the likelihood that they are NOT on the Internet?”

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Category: Computer, Internet, Opportunity, Puerto Rico  | Comments off
A commitment to what?
Tuesday, May 10th, 2005 | Author: kevin

When I was researching the Puerto Rican e-Government site last week, I came across something that exemplifies what we face. Let’s say you wanted to visit Governor Acevedo Vila’s web page over at the Fortaleza, here is what you will find:

Governer's Web Page at Fortaleza

After more than 100 days in office, need I say more?

By the way, just in case you were interested, PuertoWow has a really complete government section with contact information for Gov. Acevedo Vila.

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Category: Puerto Rico  | One Comment
First government contact page is available
Monday, May 02nd, 2005 | Author: kevin

A few days ago I promised a concise list of contact information for the Puerto Rican Government. It’s a little incomplete, but that’s our e-government site for you. On the right, under the Documents, you’ll find a list of our current Senators.

I agree with Gil the Jenius, they are quite inept and lost. However, I feel that it is our civic duty to reclaim our voice. As soft as it may be now, it is the only one we have. If we do not use it, then we a part of this big stinking mess. I for one, have too much at stake to stay silent. I pay their salary, so I’m going to make sure I get my money’s worth. They will hear me. They will receive my e-mails, they will receive my phone calls, they will receive my letters. They WILL receive my message. I hope you’ll join me.

I’ll try to fill in the gaps, as I can. A big one I just realized is the postal address for these contacts. I’ll post that soon.

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Category: Opportunity, Puerto Rico  | Comments off

On Tuesday of last week, Governor Acevedo Vila attended Microsoft’s Government Leaders Forum. As an advocate for the adoption of open source software in our Government, this disturbs me. Even so, I’ll try to keep the open source rhetoric to a minimum. I don’t want this to be about proprietary versus free software. I want this discussion to be about choice. I want this discussion to be about the future stability of the Puerto Rican economy. So I couldn’t agree more with the Governor as he opened his speech at this prestigious forum: “The decisions Puerto Rico will make in the first decade of this new millennium will have a profound effect on our future quality of life. We sit at an important juncture in transforming our economy.” So if we are to make decisions, what are the choices? Have we properly prepared ourselves to make these decisions? Have we thoroughly analyzed the context of these decisions to determine all of the valid options?

I encourage you all to read the Governor’s speech. It is full of optimism and hope. It is a well-crafted speech that paints a fantastic picture of Puerto Rico today, and an even better Puerto Rico tomorrow. Unfortunately I live here and it sounds hollow when the facts, figures, and themes don’t match my personal observations. For example, the key to his entire speech was based on his strategy to build a new Commonwealth based on moving Puerto Rico to the new knowledge-based economy. He intends to accomplish this by leveraging two fundamental advantages of our beautiful and strategically located Island: 1) our sophisticated, highly educated, experienced and hard working people; and 2) our state-of-the-art telecommunications, transportation and utilities infrastructure, with an advanced e-government focus. As a leader myslef, I find this a pretty thin strategy.

Later in his speech he elaborates more on why these are fundamental advantages. As you might expect, in what was probably a fifteen minute speech, there are not many surprises announced that will make a dramatic difference. I would certainly like to know, however, how the begin the seventh busiest container port in the Western Hemisphere; having 40 shipping lines; and having International and regional airports with 4,300 cargo flights per month will help us build a knowledge economy.

One initiative in particular, I would welcome eagerly. Too bad, I’ve been hearing about it for about two years already. According to Acevedo Vila “We are also expanding the amount of on-line services and transactions to facilitate the process of starting and operating a business in Puerto Rico to reduce the amount of time required to process permits and payments and comply with legal requirements.” This is something that is desperately needed, I just can’t remember seeing anything about this anywhere else than this speech. There were several other announcements that seem to only exist in this speech as well. I hope that I’m just misinformed.

We are certainly an unusual species. We promise things that we have no intention of doing. We forcefully claim positions, and then invalidate those positions with our actions. We do things that are good, but allow them to fade away which is bad. These things trouble me, they mystify me. I’m a computer scientist, logic rules my life. However, logic is useless in understanding our behavior. For when we say that we want our government to leverage information technology to its fullest, making it a more accessible, transparent and effective in our organization through the adoption of information technologies and improved processes, that sounds like an awesome ideal. However, when we allow companies with deep pockets to compromise our decisions, then can we be sure that we are going to leverage information technology to its fullest? Further, when there are options that do not require significant license fees, why would we pledge we are making a significant investment in technology? When we compare ourselves to other governments doing the same thing, which are these governments? It is unlikely they are Chile, Brazil, China, Malaysia, Philippines, or India. Each of these countries are investing deeply in open source software, does that mean that we will?

The stakes are high indeed for how we answer these questions. Since our government is the largest employer, it is the standard bearer for Puerto Rico. Many companies will do as our government leads. According to El Nuevo Dia, our government already has $37 million worth of contracts with Microsoft. Again, my observations place that number closer to $150 million. With Gold Partners and many other Microsoft business partners, what this leadership means is significant persuasion on how Puerto Rican companies and therefore households spend their information technology dollars.

I’ll leave you to ponder the biggest question of all. With nearly four million residents, the Governor was proud to claim that the Puerto Rican e-government site processes an average of 400 transactions per month. That volume of transactions means that 1/10,000th percent of the population completes transactions monthly. For $150 million dollars, do you think that is a good investment of our valuable tax dollars?

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Radio WOSO
Tuesday, April 26th, 2005 | Author: kevin

On April 14th, Gil Schmidt and I participated in the taping of a radio program for AM 1030, Radio WOSO. The program is the Business Puerto Rico Update with David Garcia. The show will be on this Friday, April 29, at 6:35. The subject of the show is…well what else, open source software and the SNAP Development Center. Please tune-in and see how difficult it is to explain open source software in 21 minutes. We tried the best we could, and according to David, he thought the end-result was a useful and very informative show. I hope you agree.

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Category: Business, Internet, Opportunity, Puerto Rico  | Comments off
A quick look at business relationships
Tuesday, April 26th, 2005 | Author: kevin

In the Caribbean Business last week, Archer Lebron, executive vice president & managing partner of Softek, described his companies relationship with Microsoft as going beyond business. He claimed that it was almost like family.

As Microsoft’s first “Gold Partner” in the Caribbean region, I’m sure Softek enjoys a good relationship with their partner. Which is probably why my SNAP partner in crime, P.J. Cabrera, always says: “Companies here in PR are comfortable with what they have, they have no reason to even explore open source software” (but that’s a post for another day). I’m also sure that this special status is well deserved, Softek is one of the hardest working consulting firms that we have in Puerto Rico.

However, why do we in business believe that equating business relationships with family is a good analogy. Unless, as in the case of Softek, that family member is like a rich and generous uncle; who may be extremely generous to it’s partners, but seems more like a miser and a bully to the rest of the business world.

I have been in two companies where they claimed their employees were just like family. In both of the situations, they treated me pretty bad. So I guess if we accept that as the definition and model for how family members treat each other, then I guess it fits. Because I don’t know about you, I’ve also seen family members do some pretty bad things as well.

O.K., so now I get it. We want to use the family metaphor for our business relationships because that means we can screw each other at any time, regardless of how loyal we may have been, but afterwords we are still supposed to love and respect them.

Well, just so you know, I think there are better analogies available. What about best friends, that seems like a more empowering description of how I would like to appear to my partners. In the end, I believe that we have to use a more endearing description because we deep down know that the way we treat employees and partners is pretty shitty. We’re embarrassed that we have ostracized our “brother” and no longer speak to him, so we look for a way to rationalize that it’s acceptable. Well it’s not acceptable, it’s a tragedy. Sure they might have deserved our rejection for their actions, but we can’t lower our guard to share how we truly feel. Nor do we take the time to understand their actions.

For me, I have sworn to myself that any company I consider working with should not use the “F” word to describe how they think about their employees or partners. If they do, I’m going to be extremely suspicious and ask a lot of questions. If they are like most families, then I’ll bet they have some skeletons in their closet that will make me regret my decisions if I don’t find out about them first.

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Category: Business, Puerto Rico  | Comments off
Is the economic gap widening?
Friday, April 22nd, 2005 | Author: kevin

In yesterday’s El Nuevo Dia, there was an article that caught my eye. I want to share one of the sources for the article. The article talks about how China’s economy grew at an alarming 9.5% in the first quarter of 2005. If we compare that with the pitiful 1% increase in Puerto Rico during 2004, you can see how far behind we are. This economic gap is real! It is widening, and if we can not reverse this trend it will mean disaster for Puerto Rico.

So given this lackluster economic productivity, please explain the following headline I found while researching this post: Banner year for local auto industry. Do we have our focus on the right things? You tell me. Personal disclaimer: The Shockey family added a new vehicle to our garage in 2004. The average age of the car we replaced was 10 years old.

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Category: Business, General, Puerto Rico  | Comments off
Reclaiming our voice
Thursday, April 21st, 2005 | Author: kevin

Although it is done mostly off-line I have started an on-going conversation with Gil Schmidt. I’ve been meaning to join the on-line conversation he started. Today I had a telephone call with Kevin Faughnan, Director of the IBM Academic Initiative. Everything he had to say was exactly what Gil and I have been sharing. It flowed from him so smoothly that it angered me. I was angered by the complete failure of the government, industry, and academia to recognize what seems simple for the rest of the developed and emerging countries in the world to see.

So let me make this as clear as possible. Puerto Rico can not and will not be able to compete with China. Let’s face it, they have won. I challenge you to find a product that is not made in China. So we must STOP believing that Puerto Rico can manufacture anything cheaper, faster, or with higher quality than China. Puerto Rico may have been the first into the globalization breach, but our day has come and gone. Unfortunately, we did not use our competitive edge to prepare for the inevitable post-manufacturing Puerto Rico.

I propose a very simple plan. Reclaim your voice. We all must begin to inform our elected officials, our employers, our educators, our vendors, our neighbors, our children, our parents that while we enjoyed our economic glory years, the world moved on. It moved on, and we are WAY behind. Nothing but our complete acceptance of our fate and our complete commitment to put aside our differences will give us any hope.

In the coming days and weeks I will compile the contact information for as many leaders as I can. I will post this information here for our collective benefit. My hope is that we will then accept our civic duty to talk to each other. I hope that we will make our collective voice heard. For I fear that if we don’t Puerto Rico will plunge back into the poverty seen here in the early 1900’s. I’ve read and heard first hand accounts of what it was like. If you can’t recall the stories, I urge you to pay a visit to your parents and grandparents and ask what it was like. When you’ve heard the stories, I know you’ll be back. In the meantime, check out this story.

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Category: Business, General, Internet, Opportunity, Puerto Rico  | Comments off
HSH & More of the Same
Friday, April 08th, 2005 | Author: kevin

Finally back into the office again after attending this mornings Global High Tech: The World and Puerto Rico, presentation by Bertil Chappuis, principal at McKinsey’s Silicon Valley office. The event was part of the ongoing activities related to the EntrPRize Business Plan Competition sponsored by Gurpo Guayacan.

The presentation covered these high level concepts:

  1. The High Tech Industry is maturing…
  2. …and Globalizing, with China and Inda playing a prominent role
  3. Silicon valley is subdues, and the energy has shifted from enterprise IT to consumer
  4. What does this all mean for entrepreneurs in PR?

Ultimately we were very fortunate to receive such a high caliber presentation. the level of information available to Mr. Chappius is totally unmatchable at my level. Some of what he said was right on the money with everything I just saw in San Francisco, but I’m not the audience heard him For let those that have ears here. However, everything he had to say about globalization is frighteningly true and I think it is here that we truly don’t want to hear what he had to say. If the United States faces aggressively competition in the future from what he calls BRIC (Brazil, Russian, India, and China), what does that mean for Puerto Rico’s ability to compete? For me the implications are terrifying.

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Category: Business, Computer, Opportunity, Puerto Rico  | Comments off